Learn how our product can boost your productivity, improve efficiency, and take you to new heights
They make it possible to speed up and simplify the filling out of documents using voice input and subsequent speech to text conversion.
They save expensive time for qualified employees
Reduce the time required to perform simple routine operations
The chatbot works 24/7, reducing human labor costs
Carries out the initial collection of information for a quick response by an employee
Stream mode support and the ability to connect a supervisor or more experienced operator to chat.
Improving the skills of employees through the analysis of “controversial” and “reference” dialogues, as well as access to call statistics to improve operator training.
Prompt identification of the operator's use of prohibited vocabulary and direct and veiled threats.
Automatic assessment of the emotional background of dialogues.
Providing information on both an individual operator and a division as a whole.
The presence of a search function for audio archives, working with all common audio file formats. Search — both by keywords and phrases, as well as by voice samples.
A prompter bot that automatically gives the operator information about the client and correct wording during the dialogue;
Anti-fraud mechanisms that try to impersonate customers ensure secure interactions and prevent possible risks.
Authentication with an accuracy of 98%, which does not depend on text, for effective and reliable user verification.
Identification of the client without the need to say control words, ensuring a quick and secure verification process.
Support for the use of both cloud services (SaaS) and on-premises (On-premise), which allows you to choose the most suitable option for your business.
