Effective solutions

Find out how our product can boost your productivity, improve efficiency and take you to new heights.

Voice and chat bots SOTA

Automated voice input systems based on the platform SOTA Vox Kit

Allows you to speed up and simplify filling out documents using voice input and subsequent conversion of speech into text.

Save valuable time of qualified employees.

Protect yourself from scammers and phone fraud

Reduces the time it takes to perform simple routine operations.

The chatbot operates 24/7, reducing human labor costs.

Conducts initial collection of information for rapid response by the employee.

Call analysis and improving the quality of service of call centers

Automated processing of 100% of operator dialogues
Stream mode support and supervisor assistance

Support for streaming mode and the ability to connect a supervisor or more experienced operator to the conversation.

Improving the expertise of employees

Improving the skills of employees through the analysis of “controversial” and “standard” dialogues, as well as access to conversation statistics to improve operator training.

Control of operators vocabulary and threats

Prompt identification of instances of the operator using prohibited language, direct and veiled threats.

Analysis of emotions in dialogues

Automatic assessment of the emotional background of dialogues.

Analytics by operators

Providing information both on an individual operator and on the unit as a whole.

Search audio archives

Availability of a search function in audio archives, work with all common audio file formats. Search - both by keywords and phrases, and by voice samples.

Call analysis and improving the quality of service of call centers

Bot-prompter for operators

A prompter bot that automatically provides the operator with information about the client and correct wording during the dialogue.

Protection from fraudsters

Protection mechanisms against fraudsters who try to impersonate clients ensure the security of interactions and prevent possible risks.

Text-independent identification

Text-independent identification with up to 98% accuracy for efficient and reliable user verification.

Automatic client identification

Identification of the client without the need to pronounce control words, ensuring a fast and secure verification process.

Deployment flexibility

Support for using both cloud service (SaaS) and locally (On-Premis), which allows you to choose the most suitable option for your business.

Bot prompter
Protection from fraudsters
Text-independent identification
Speech processing
Automatic identification
Stable work
Cloud service