Solutions for your industry and your task
The technology is one; the tasks differ. Pick yours and we will show how it is solved.
Industries
Banking and fintechIdentity check by voice, oversight of loan and card salesTelecomReasons behind churn and a bot on the first linePublic sectorCitizen enquiries and meeting minutes inside a closed networkConstructionSales team oversight and viewing remindersInsuranceTaking claims and spotting fraudRetailComplaints, returns and delivery oversightContact centresQuality, live prompting and onboardingTransport and aviationPeak enquiry loads and passenger notificationsHealthcareBot-handled appointments and ultrasound notes dictated by voiceEducationAnswers for applicants and admissions without queues
Tasks
Quality controlListen to every conversation instead of a sample and see the weak spots of each agent.First-line automationTake routine calls and chats off the agents and leave them the hard ones.Fraud protectionRecognise the customer by voice and catch a fraudster before they introduce themselves.Agent trainingTrain newcomers on calls with an AI customer before they go on the line.
Your industry is not here?
Describe the task in your own words. The technology is the same: if you have conversations with customers, there is a solution.