For the contact centre
Speech AnalyticsReviews 100% of calls and chats AI PrompterPrompts the agent during the call AI TrainerTraining on calls with an AI customer Voice BiometricsIdentifies the caller by voice in 5 seconds
AI agents and technology
Voice and Chat BotsAnswer customers 24/7 AI Agent FactoryAgents and assistants without code Meeting MinutesTranscript, decisions and action items Audio BadgesConversations on the floor, not on the line
What’s new
AI Trainer for agents is live
New hires practise with an AI customer and get feedback after every answer
All products
Industries
Banking and fintechBiometrics and sales control TelecomChurn and the first line Public sectorCitizen enquiries ConstructionHome sales
Tasks
Quality controlEvery conversation scored First-line automationRoutine calls without an agent Fraud protectionCaller voice verification Agent trainingNew hires reach the line sooner
Case study
An AI jury scored a competition in an hour
People would have needed more than 7,000 hours for the same work
Also: insurance, retail, transport, educationAll solutions
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