The SOTA AI ecosystem of digital solutions

The path of one call

From the ring to a filled-in CRM record: where each product works along that path.

The customer calls
The bot answersVoice and Chat Bots
Biometrics recognisesVoice Biometrics
An agent with the prompterAI Prompter
Analytics scores itSpeech Analytics
The trainer teachesAI Trainer
CRM is filled inAI Agent Factory

Voice and Chat Bots

Answers routine questions by phone, in Telegram and on the website — round the clock.

One factUnderstands Uzbek and Russian speech mixed together and does not ask you to pick a language.

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Voice Biometrics

Recognises the customer by voice in the first seconds of the call, with no code words.

One factVerification takes 5–7 seconds instead of 43 for security questions.

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AI Prompter

Suggests the answer from your regulations to the agent while the customer is still speaking.

One factAfter the call it fills in the CRM record itself in 5–10 seconds.

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Speech Analytics

Checks 100% of calls and chats against your own checklist.

One factFinds mentions of competitors and signs of churn that nobody ever listened to.

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AI Trainer

Trains newcomers on calls with an AI customer before they go on the line.

One factBuilds the scenario from real failed calls that the analytics found.

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AI Agent Factory

Answers employees from internal documents and sorts the conversation into CRM fields.

One factJudged 697 competition entries in an hour, against 7,000 hours for people.

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Not sure where to start? Three questions

Answer them and we will suggest one or two products for your situation.

How many agents do you have?

What matters more right now?

Where are your customers?

We suggest starting with

Which product for which task

A tick means the product solves the task directly. A dot means it helps.

ProductQuality controlFirst lineProtection from fraudTraining agentsMost often in
Speech Analyticssolves the taskhelpshelpsBanking, telecom, contact centres
AI PrompterhelpshelpsBanking, sales, contact centres
AI Trainerhelpssolves the taskContact centres, retail
Voice Biometricssolves the taskBanking, insurance, public services
Voice and Chat Botssolves the taskClinics, telecom, delivery
AI Agent FactoryhelpshelpsBanking, public sector, HR
Meeting MinutesGovernment bodies, project offices
Audio Badgessolves the taskhelpsRetail, restaurants, bank branches

solves the taskhelps

How the products work together

The analytics finds the problem in the conversations, the prompter helps the agent solve it right there in the call, and the trainer fixes the skill before the next shift. One loop — and the weak spot is closed from three sides.

The analytics finds it

Three agents out of seven fail on the objection about the rate.

The prompter helps

On the live line it suggests the answer while the customer is still speaking.

The trainer fixes it

Newcomers practise that exact objection with an AI customer.

Start with one product

Add the rest when you need them: all eight run on the same technology and see the same conversations.

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